Shipping policy


Thank you for shopping at our beaded kit website! We offer shipping within the United States and to select international countries.

Please read this shipping policy carefully before placing your order.

  1. Shipping Methods: We offer address delivery to customers throughout the United States. Orders are shipped directly to the customer’s address provided at checkout, including street address, house or apartment number, city, state, and ZIP code. We use USPS, UPS, and FedEx for shipping within the United States. For international shipping, we use Asendia, USPS, DHL, and UPS. The shipping carrier and method will depend on your location, shipping preferences, and the products you have ordered.

  2. Shipping Fees: Shipping fees are calculated at checkout based on your location, shipping preferences, and the weight and dimensions of your order. You will see the shipping fees before you submit your order.

  3. Estimated Delivery Times: Estimated delivery times are calculated at checkout based on your location and shipping preferences. Please note that delivery times may vary depending on the shipping carrier, the destination country's customs processes, and any unforeseen delays.

  4. Order Processing Time: We strive to process orders as quickly as possible, usually within 1-3 business days. However, during peak periods or if an item is out of stock, processing times may be longer.

  5. Tracking Your Order: Once your order has shipped, we will provide you with a tracking number and a link to track your package. You can also log in to your account to view your order status and tracking information.

  6. Shipping Restrictions: We are not responsible for any customs or import duties or fees that may be imposed by your country's customs department. Please check with your local customs department to determine any additional fees or restrictions that may apply to your order.

  7. Shipping to APO/FPO Addresses: We are happy to ship to APO/FPO addresses. Please note that delivery times may be longer for APO/FPO addresses due to military mail processing.

  8. Local pickup is not currently available. All orders are shipped by address delivery to the customer’s shipping address.


Lost or Delayed Packages

If your package is delayed, please first check the tracking information provided in your shipping confirmation email. If the tracking has not updated for several days or the package appears to be lost, please contact us at info@selleronlinecraft.com and we will help you investigate the shipment with the carrier.

 

 

If you have any questions or concerns about shipping, please contact us at info@selleronlinecraft.com. Thank you for choosing our beaded kit website!